types of delivery

• US Standard Mail
  Standard orders will be processed (pending credit card approval) the next business day. A business day is Monday though Friday, not including holidays.

• US Priority Mail
  Priority orders will be shipped the same business day if orders are received by 12 noon EST and credit card authorization is obtained.
• International Mail
  International orders will be processed (pending credit card approval) the next business day. A business day is Monday though Friday, not including holidays.

Please note that availability depends upon the shipping destination:

destination	standard	priority
Continental US	2-3 business days	1-2 days
Alaska and Hawaii	USPS Priority	not available
PO Boxes, Rural Routes, and APO/FPO	USPS Priority	not available

what will it cost?

Please use the following matrix when estimating shipping costs.

Product Category	US Mail	US Priority Mail	International Mail
A	$4.90 for up to three items	-	$16.00 for up to three items
B	$4.90 per item (can include one item from Category A)	$7.90 for up to three items	$16.00 per item
C	-	$7.90 per item	$18.00 per item

when will it be delivered?

When trying to estimate when a package will be delivered, you should consider the following:

• Credit card approval must be received prior to processing.
• Overnight orders placed after 12 noon PST won't be processed until the next day.
• Delivery only occurs on business days -- Mondays through Fridays excluding holidays.
• Overnight delivery is not available on Saturday or Sunday.
• There are certain holidays that carriers do not pickup or deliver.

We are currently unable to accept or ship orders outside of the US.

other questions?
Please let us know if there are other questions you have about shopping at Lookwell, Inc. Online. You may email us or call us directly at 888-456-6593. Our customer service hours are 9 am to 5 pm PST Monday through Friday.